The safety of our colleagues, traders, market visitors and the wider community remains at the forefront of our Operations. Our safety measures are reviewed weekly and changed if & when needed, in line with Government advice.
While some of the restrictions may seem unnecessary, we must play our part to prevent the spread of Coronavirus as a business. We have the privilege of remaining open, and we work closely with Local Authorities & Environmental Health Teams, to ensure the environment is safe.
Restrictions will ease over the coming months, but for now, we must follow the National Guidelines and we're asking our market visitors to follow our safety measures at our markets.
Here's a reminder of our current safety measures:
- Visit, Shop, Leave
You'll be asked to visit, shop and leave. Please do not linger within the market during the National Lockdown. Please make your visit short. Eating on-site is also not permitted.
- Wear a face covering
Although it is not the law to wear face coverings outdoors, we have made it a requirement that our traders and colleagues wear face coverings whilst on our market sites. We're encouraging market visitors to wear face coverings when visiting our markets.
- Do not visit the market if you have COVID-19 symptoms
Whilst we'd love to see you, you should not visit the market if you have any COVID-19 symptoms. Neither should you visit the market if you are self-isolating because someone else in your household has COVID-19 or symptoms.
The main symptoms of Coronavirus are:
- high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- new, continuous cough – this means coughing a lot for more than an hour, or three or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal Most people with COVID-19 have at least one of these symptoms.
- Respect one another's personal space
Stay at least 2 metres away from anyone you do not live with outside your home. We have placed signage to remind you across the market. Please observe social distancing when waiting to be served by our traders. You must only visit the market with people you live with, and you should maintain social distancing from other people at all times. Please follow requests from traders or colleagues. It is for everyone's safety to help prevent the spread of COVID-19.
- Follow Signage
The market will be operating queuing systems at the most popular stalls. We also have the power to stop visitors from entering the market should the footfall become to busy for social distancing to be maintained. We understand this may be frustrating, but it is for everyone's safety.
- Good Hand Hygiene
Please wash your hands before and after visiting the market. We have several hand sanitiser stations located on the entry points. Please also try not to touch surfaces and try not to pick up any products from stalls, unless you plan to buy them.
- Card or Contactless Payments
Currently, our traders are only accepting Card or Contactless payments. They are unable to get cash at this time.
- Be kind to others
Our colleagues and traders have been working hard to make our markets as safe as possible. Please be respectful and follow guidance from our colleagues or traders. Help prevent the spread of Coronavirus.
If you are concerned about our safety measures or see a breach in COVID-19 rules at our markets, please email email@example.com so our Compliance Officer can look into the issue.